Loan Applications
Manage and track loan files
Files by status
| App ID | Applicant | Product | Amount | Assigned To | Created | Timeline / TAT | Overdue days | Status | Query & Remark | Sanction |
|---|
Follow-ups
Scheduled lead follow-ups for the responsible User ID, Admin and users with Follow-up rights.
| App ID | Applicant | Product | Responsible User ID | Follow-up Date / Time | Status | Action / Notes | Actions |
|---|
Daily Leads
Upload Name + Mobile + Assigned User ID · IDs start ICTC001 · auto-save · convert positive → Draft
| Select | Lead ID | Customer | Mobile | Assigned | Status | Day / TAT | Actions |
|---|
Files
Filtered by status
| App ID | Applicant | Product | Amount | Assigned To | Created | Timeline / TAT | Overdue days | Status | Query & Remark | Sanction |
|---|
New Loan Application
Fill all required fields for the loan file
Manage Users
Assign DMS rights to existing employee / agent users (Admin only)
Employees are created / maintained by PaisaHR. Agents are created and approved through DMS Agent Management & Approvals. This page is only for assigning DMS rights.
Select a user above, then tick only the rights required for that user.
| Full Name | Username | Role | Grade | Department | Designation | Branch | Reports To | Status | Rights | Actions |
|---|
TAT Overview
Leads where total or stage TAT is active / overdue — stage-wise details from TAT masters
| App ID | Applicant | Product | Current stage | Days / Stage TAT | Total days / TAT | Stage overdue | Total overdue | Assigned | Stages |
|---|
Masters
Master data, TAT by product, Custom roles, hierarchy & grade/post — edit / add / remove
Built-in roles: Employee, Agent, Manager, Admin. Use + Add New Role for custom roles. Default rights apply by role; edit per-user rights from the table below.
Manage Grade, Designation, Department, Reports To and the reference PDF here in this one section. Each saved option has a remove control for unused entries. Product and Bank Name stay in sync with EMS when the same DB is used.
Separate from internal employee users. New manually-created agents receive the next ICAAG ID. Self-registered agents remain pending until an authorized approver approves them.
ICAAG0010 (preview)Final ID is assigned by the server at creation; login username remains separate for existing agents.Streamlined grade → post → department → reports-to flow. Used for designation defaults and skip-level suggestions.
| Grade | Designation | Department | Reports to |
|---|
Admin sets target days per stage and total process days for each product. Overdue is calculated on the dashboard Timeline column.